Meet the friendly staff at Benessere Animal Hospital!


Janine Oliver, DVM


Dr. Oliver (clients and coworkers call her Dr. O) is thrilled to work with the dedicated veterinary health care team at Benessere Animal Hospital. She has considered North Carolina her home since 1997, earned a bachelors degree in 1987 in Physical Therapy from East Carolina University and then graduated with her D.V.M. from the North Carolina State University College of Veterinary Medicine in 2008. After graduating, Dr. Oliver began her full-time veterinary career working as an alternative and general medicine associate at a small animal practice in Charlotte, North Carolina. While doing this, she also worked part-time as a veterinary nutrition resident at North Carolina State University until 2011. Dr. Oliver decided to become a veterinarian because she is passionate about preventing animals from pain and suffering, particularly because of the physical challenges that many older and disabled pets face. Even though she enjoys seeing many different pets every day, she is in pain management, veterinary nutrition, soft tissue surgery, exotics, stem cell therapy, and geriatrics. There are several different professional associations that Dr. Oliver is a member of, including AVMA, AAFP, NCVMA, AAVN, and IVAPM. She also supports three local charities, The Haley Graves Foundation, Break The Chain Kennel KRU, and Bingo Pet Hospice. Dr. Oliver lives in Greensboro, North Carolina and shares her home with her beloved cats and dogs. Dr. Oliver feels very fortunate to work with the professional team at Benessere Animal Hospital and to serve all of the wonderful patients and pet parents who come into our hospital.


Loretta Scarborough, Practice Manager


She left the corporate world to follow her dreams. She says that working here has been the most rewarding job she has ever had. Working with our staff and helping our clients meet the needs of their fur babies gives her ‘the best feeling in the world.’ She and her husband have started a private rescue for special needs pups. They view this as their calling and are currently up to 9 pups. They are loving this journey and looking forward to many more adventures to come.


Tracey Gardner, Client Services Manager and Certified Rabies Vaccinator


Tracey has worked in the veterinary field for 26 years. She started working in kennels and then worked as a veterinary assistant for 15 years. She has been a client services rep/receptionist for the past 10 years. She enjoys her job and is happy to be part of the team at Benessere animal hospital where she says she finally found a veterinarian that truly cares for animals and their owners in Dr. Oliver. She has a great husband and wonderful son, Chase, who actually joined her at work off and on since birth. She and her family recently adopted the sweetest addition to their family, ‘Bratie’, their pitt bull puppy who was one of Hazel’s puppies, a Benessere animal hospital rescue!


Crystal Bennett, Veterinary Technician Supervisor


Crystal started working as a volunteer at an animal hospital when she was 13 years old. She quickly learned that she loved working with animals and her heart pulled her back every day to take care of them for 3 years. She loved them so much that she worked after school 5 days a week without pay. When she turned 16, she was trained to be a veterinary assistant and a dog groomer . Now 25 years later, she is still doing the job that her heart tells her to do; taking care of the four-legged babies every day. She has 2 dogs and 1 cat: Daisy a 9 year old lab mix and Ellie a 4 year old pointer mix and Pumpkin a 16 year old orange tabby. She is excited to be a part of Benessere adding her years of knowledge and gentleness.


Lindsey Smith, Veterinary Assistant/Treatment Team Leader


Lindsey started at Benessere in May 2018. She enjoys client education, cat friendly and fear free practices, and dentistry. She loves spending time with her cat, dogs and reptiles. Her hobbies include spending time with family, cooking, tending her plants and DIY projects.


Jessica Soules, Veterinary Assistant


Jessica is the proud mom of three pups and has a passion for helping animals. She was originally hired as a receptionist and kennel technician but has worked her way into her dream job of assistant veterinary technician and is excited to grow into the best tech she can be!


Chris Ellington, Veterinary Assistant


Not only does Chris love animals and working with them he is also a musician/singer. He loves to go on adventures and spend quality time with his golden doodle Atlas.


Lisa Winslow, Veterinary Assistant, Trainer, and Fit Paws Instructor


Lisa is a Dog Trainer and Vet Assistant for Benessere Animal Hospital. While training dogs has been a passion of hers since a young age, it was the inspiration of one of her own pups that moved her to turn this passion into a full time business. Her mission is to take the goals of her clients and make them a reality, all the while creating a stronger bond between human and dog. she has learned through years of experience with both clients and her own 3 dogs that there is nothing more rewarding than working side by side with animals and humans to meet a common goal. It is what she was born to do!


Billie Phillips, Rescue Coordinator


Worked as an HR manager for over thirty years. She has now ‘retired’ and is able to work her dream job with animal rescue and rescue care here at Benessere. She started in October of 2017 and has one pet, a nine year old pittie named Sam.


Kelly Cook, Kennel Technician


Kelly has been working with us for about a year now and loves getting to meet all of our clients and patients. If you are looking for him you can probably find him cleaning or snuggling the fur babies here.


Cindy Sandoval, Kennel Technician


Cindy has been surrounded by animals her whole life as both sides of her family own farms in Mexico. She has been working with dogs and cats for the past couple years and has enjoyed it more than anything else she has done. Previously an environmental biology major at UNCG, she is considering changing that to computer science or programming so that she can use her technological savvy to assist rescues and shelters in finding homes for rescue animals.


Courtney Culler, Client Services/ Kennel Technician


Courtney has always loved animals so working at Benessere is the perfect job for her. She loves working with rescue animals and watching them be healed and transformed and eventually adopted. Rescue is close to her heart as both of her pups (named Bella and Tally) have brightened up her life. ‘I could not ask for a more rewarding and fun job.’


Nikki Yamashiro, Client Services


Nikki grew up in Wyoming and has lived in Greensboro for three years. She loves animals and has spent the last several years working with them. She enjoys hiking and spending time with her dog Apollo.


Nikki Poole, Kennel Technician


Nikki loves to work with animals. Her fur babies include two ferrets, Smokey and Bandit, and her newly adopted pittie Remi.


Patrick Oliver, Groomer


Patrick is the son of Dr. Oliver and has worked with her on and off at various animal hospitals over the years. He splits his time between bar tending, grooming and various semi-competitive hobbies (video games, trading card games, pick up sports… etc.). Most importantly he has two fur babies named Spock and Bones who he loves very much.


Hemmingway, Chief Feline in Residence


Hemmingway was rescued from certain death by Dr. Oliver when she adopted her out of the Guildford County Animal Shelter. She gets her name from the fact that she is polydactyl- meaning many toed. This is a genetic trait that a colony of cats in Key West at the Earnest Hemmingway House share. At Benessere Animal Hospital it is Hemmingways job to make sure that we operate to the highest feline friendly practice standards. She is tirelessly testing each and everyone of us every day to make sure that we meet her standards. We are all proud to say that we pass muster every day!


Zorro, Hospital Food & Comfort Quality Control & now an angel watching over us.


Zorro was truly our Master Blaster. He could always be found attached to Dr. Oliver in some fashion directing her to his every whim. He never met gourmet food he didn’t like. He was a big fan of the ladies and any male dog who understood that Zorro was in charge. He expected to never be left at home and demanded to be the center of attention. He was basically a BOSS and he knew it. 1/20/2000 – 11/9/2015. Sadly on Monday November 9, 2015 Zorro left this world. His mind and body could not go on, but we know his spirit is forever with us. Dr. O is heartbroken and wrote ‘Rest in peace my dear sweet Zorro. You gave me so much more in your unconditional love and loyalty than I could ever give to you. You taught me so much about being a veterinarian and how to give comfort to others than I could ever learn from a book. You were the best judge of character and if I had always been smart enough to listen to you I would have had fewer problems but you loved me flaws mistakes and all no matter what. My heart is broken saying good bye to you. I hope you feast at the never ending buffet of your dreams.’